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Sunday, August 20, 2017

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Privacy Policy for the Living Space Trading CC website.

This Privacy Policy discloses the privacy practice for the www.livingspacetoday.co.za website. 

At Living Space Trading CC we are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel.

We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 (‘ECT Act’), which govern your right to having your personal information kept private. We briefly outline these principles below:

  • We will only collect, disclose, collate, process and store ('use') your personal information with your express written permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required.
  • We will disclose in writing, the specific purpose for which we use, request and store your personal information. We will also keep a record of that personal information and the specific purpose for which we collect it.
  • We will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express written permission to do so, or unless we are permitted to do so by law.

Further to the requirements of the ECT Act; we will disclose your personal information without your consent:

  • If we are required to do so by law or a court order;
  • If disclosure is in the public interest;
  • If disclosure is in the bank's interest;
  • With your implied consent.

Our Privacy Policy is contained below and provides a detailed explanation as to how we may use your personal information provided to us or any we collect through legal means.

Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

1. Information We Collect from You

Data can be collected and processed when our website is in operation by you. The following are approved methods of collection:

  • If you register for information or complete a purchase, by filling out a form we can collect the information provided.
  • Traffic data, weblogs, location data, and any other communication can be collected. These details come from your visit to our website and any resource tools you use while on the site.
  • Any communication on our website or to personnel allows us to collect information.

When we collect personal information about you we will collect this information from you lawfully and fairly and not in any unreasonably intrusive way. You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our website, including, without limitation, the supply of the online trading services to you.

We are the sole owner of the information collected on this website. We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.

We collect information from our users at several different points on our website. We collect information about you when 'Creating an account', 'Buy online', 'Asking questions about our services and products', 'Social networking', 'Subscribing to our newsletters' and 'Contacting us' pages if you choose to participate on our website as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities. We also collect information from any form of correspondence, such as emails, skype and telephone conversations, from you or from a third party about you. We may also collect information from you if you choose to partake in special promotions with third parties on our website. This information will be shared with that third party, but only with your consent and for the purpose of that promotion.

Financial information will be collected from you if you choose to pay online by means of any credit card for goods and services on our website, if you buy on our website, and also as set out in our Terms and Conditions. This information is held at our third party payment gateway in a secure environment and not shared with us.

2. Use of Cookies

A Cookie is a small data file that your browser writes to your own computer’s hard drive in order to remember certain information and is linked to some personally identifiable information while on our site. Cookies are used to store your username and password so that you don’t need to type these in each time you log-in, thereby saving time whilst on our site. If you reject cookies, you may still browse our site. However, in order to log-in and / or buying from our website, cookies are required to be turned on.

There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.

3. Use of Your Information

Information stored and collected about you allows us to improve our services or products for you. Added to this parameter, we may use your information for the following purposes:

  • Any commitment we make on a contracted basis.
  • If information is requested from our website concerning services or products offered, we may use your data. Products or services which may be of interest to you can also deem a communication from us, if permission has been granted.
  • Notification re-changes or improvements may be sent to you in regards to product or service changes that could affect our service to you.
  • Existing customers can be contacted on the topic of goods or services related to a previous sale, if we feel you might be interested in these additional topics.
  • Added use of your data may include permission for third parties to use your data. This permission would be granted by you in regards to unrelated products or services that may be in your interests. We or third parties can only contact you in regards to this information if consent has been provided for information collection.
  • Third party contact or communications from our website, as a new customer, is only made if you have granted us permission. These communications are only offered for information you consented to and no other unrelated information.
  • Data that you do not want us to use or third parties to use can be withheld, once consent has been given regarding our collection of your data. We will always provide you with an opportunity to decline communications and our or third party data usage.
  • Identifiable data, which could be used to disclose who you are, is never shared. We only provide statistical related data about our visitors to third parties like advertisers to ensure your privacy.

4. Storing Your Personal Data

  • Outside of the South Africa Economic Area are places for storing and processing data we collect from you. We may take advantage of these outside areas, allowing a staff to process data collected from you. These processors may work for our suppliers. The transfer of this data may include processing and completing your order on our site, such as utilising your payment information or offering support services.  We take all reasonable processes to ensure your data is secure and in agreement with our Privacy Policy as outlined here.
  • Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.
  • Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk. Where needed a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

5. Disclosing Your Information

  • Personal information to third parties may be disclosed:
  • This disclosure occurs when we sell all or a section of our business or assets to a third party.
  • Personal information can be offered to any member of our company, such as subsidiaries, holding companies and their subsidiaries only if deemed appropriate.
  • Legal requirements may mean a sharing of your information.
  • Lowering credit risk and fraud protection may result in information disclosure.
  • All these entities will treat your information according to this privacy policy and in the same manner they would treat their own users’ information.

6. Third Party / External Links

Links might be discovered on our site that belongs to third parties. Any third party website on our site has a Privacy Policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

7. Newsletter

If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.

8. Log Files

We collect statistical information about you from page hits. Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following information: your remote IP address, the referring HTML page and the type of browser and computer that you are using. We use IP addresses to analyse trends, administer our site, track your movements, and gather broad demographic information for aggregate use. The statistical information we gather is used internally for marketing analysis. This information and IP addresses are not linked to personally identifiable information.

9. Registration

In order to 'Buy Online', you must first complete the registration form. When you register we collect personal information such as your name, address, email address, telephone and fax numbers. This information is used to contact you about the services and products on our site for which you have expressed interest. We also collect additional information (such as 'How did you hear about us?', 'your interests'), and unique identifiers (such as your Company Name and VAT number, if applicable). All information that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site.

We may, at our sole discretion, request additional personal information from you. You may be required to confirm such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).

10. Newsletter

If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.

11. Site and Services Updates

We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our services.

12. Surveys and Contests

From time-to-time we request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.

Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site. Established users of our site will be automatically entered into some of our contests, thereby providing them with more opportunities to win.

13. Public Forums

If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between users using our forum private messaging system, to ensure security and policy adherence.

14. Tell-A-Friend

If you elect to use our referral service for informing a friend about our site, we ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting them to visit our site. We store this information for the sole purpose of sending this one-time email. Your friend may at any time contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request the removal of this information from our database.

15. Security

We take every precaution to prevent the loss, misuse and alteration of all information under our control. When you submit sensitive information via our site, your information is protected both online and offline.

When our registration form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected using SSL. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our site, you can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

16. Supplementation of Information

In order for this site to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.

17. Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).

18. Correction/Updating Personal Information

If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us. This can be done at the 'User Menu' information page or by emailing our Customer Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

19. Choice/Opt-out

If you no longer wish to receive our newsletter, information about products and services and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

To update your registration information log onto our 'User Menu' Area, or click here.

To subscribe to our newsletter, click here.

20. Anti-Spam Policy

Living Space Trading CC is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. Living Space Trading CC may update this policy and provide notice of any changes on its home page. Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.

Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Spam is the opposite of permission-based email.

If you believe that you have received Spam connected to Living Space Trading CC in any way, send a complaint including the unsolicited email, to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You may also provide any other information that you believe may help Living Space Trading CC investigation. Living Space Trading CC does not investigate or take any action based on anonymous Spam complaints.

Individuals who register on Living Space Trading CC, and provide their email address, give Living Space Trading CC permission to send information on Living Space Trading CC related information, products and services to said email address. In order to protect your privacy, Living Space Trading CC does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.

21. Notification of Changes

If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter. If you would like to opt-out of having your information used in this new manner, we will ask you to contact us within a month and your information will not be used. If you do not contact us within that month, we will assume that you consent to have your information used in this new manner.

22. Which Laws apply?

This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of South Africa. To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, we both submit to the jurisdiction of the South African courts.

23. Contacting Us

We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .